A member's paid representative refused to hand over the IRCC account user ID and password, and the group suspected the representative had attached a fake job offer to the profile — a serious misrepresentation risk the applicant did not create.
What the thread recommended:- You can take back control of your own application even without the old login. Create a brand-new IRCC account. During setup it will ask whether you want to start a new profile or link an existing one — choose to link, confirm your identifying details, and the system will pull your existing profile under your new login.
- If your goal is simply to withdraw the application, you don't need portal access at all. Submit an IRCC web form using your application number and personal details, and ask IRCC directly to withdraw the application. IRCC can act on a web form request even without your original login credentials.
- Act promptly if you suspect a fake job offer was submitted on your behalf. Since misrepresentation findings can carry multi-year bans, use the web form to flag the discrepancy in writing so there's a record that you disputed it as soon as you learned about it.
The overall message: applicants are not permanently locked out just because a representative withholds credentials — a new login linked to the existing profile, or a direct web form request to IRCC, are both valid ways to regain control or exit the application.