After biometrics and medicals, IRCC asked an Express Entry applicant for an updated letter of employment from a
previous employer where they had held three roles (supervisor, assistant manager, general manager) over two years. Members treated the request as routine verification — often triggered simply because the original letter's issue date was old — and provided a precise checklist.
The reference letter should state, for each role held:- Job title
- Exact start and end dates
- Annual salary
- Weekly/total hours of work
- Paid vacation time
- Job duties and responsibilities
- Supervisor name and contact details
All of it on official company letterhead, ideally in a single letter covering every position.
Supporting evidence: attach paystubs to corroborate the letter — the advice was to support the full claimed period, not just the most recent months.
Why the request happens: if you've since changed employers, or your original letter was issued long before the review, IRCC may simply want a current, complete version. It does not by itself signal a problem with your application.
Practical takeaway: treat the request as a formatting exam, not an accusation. Get one letterhead letter listing every role with dates, salary, hours, duties, vacation, and a supervisor contact, back it with paystubs, and submit within the deadline.