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Missing roles & responsibilities letters for two old employers — should you delete them from your work history?

Canada • Express Entry • immigration 0 views
By VisaBuddies Communityvia community — compiled from public visa forums

Documents Needed

  • Available employment documents

    Upload whatever you do have for each employer, even if a full R&R letter is missing

  • Letter of Explanation (LOE)

    Recommended if points were claimed for the foreign experience and full documentation isn't available

Step-by-Step

An applicant had 1 year of Canadian experience plus 3 prior Indian employers, but lacked roles-and-responsibilities letters for the first two (older) companies, even though those companies were listed in their CEC work history with 4 resulting document upload rows. They asked whether to upload whatever partial documents they had, or delete those two companies from the work history entirely.

What the thread clarified:
  1. If you have NOT claimed CRS points for that foreign work experience, you can move it from the "work history" section into the "personal activity" section instead of leaving it in work history without full documentation.

  2. If you HAVE claimed CRS points for that experience, moving or removing it after the fact carries risk — it could affect your calculated points, and inconsistency between what was claimed and what's documented could be treated as misrepresentation by IRCC.

  3. The safer default when points were claimed is to upload whatever documentation you do have for those roles rather than deleting the entries, since removing claimed experience without explanation is riskier than an incomplete-but-honest document set.


Practical takeaway: first check whether you claimed CRS points for the experience in question. If you didn't, moving it to personal activity avoids an incomplete work-history entry. If you did claim points, don't simply delete the entries — upload what you have and strongly consider an LOE explaining the documentation gap, since inconsistency between claimed points and submitted evidence is the real risk here.

Dos, Don'ts & Tips

  • Don't: Don't delete work history entries for experience you claimed CRS points for — doing so without explanation can look like misrepresentation.
  • Do: If you didn't claim points for a given foreign role, move it to the personal activity section instead of leaving an incomplete work history entry.
  • Tip: When documentation is incomplete for experience you did claim points for, upload what you have and add a Letter of Explanation rather than removing the entry.

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