If you've withdrawn services from an immigration agent who still holds your personal information, it's reasonable to worry they could create a duplicate Express Entry (EE) profile in your name — but there are protections and steps you can take.
What group members advised:- If your agent is a Regulated Canadian Immigration Consultant (RCIC), they are professionally obligated to hand over all your information once you cancel their representation — an RCIC creating or keeping a duplicate profile after being withdrawn would breach their regulatory obligations.
- Contact the agent directly and formally ask them to withdraw any profile they created, so there's a clear paper trail that you requested it be closed.
- The consequences for misuse differ by where the agent is based. An agent operating within Canada (especially an RCIC) faces real regulatory consequences for creating an unauthorized duplicate profile; an agent based outside Canada may be harder to hold accountable, so it's worth being proactive rather than assuming enforcement will happen automatically.
If you're concerned a duplicate profile already exists, you can also reach out to IRCC directly to flag the situation and confirm which profile is the legitimate, active one under your name.