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How to find out which visa office is processing your Canada application

Canada • Permanent Resident • immigration 0 views
By VisaBuddies Communityvia community — compiled from public visa forums

Step-by-Step

If you want to know which visa office is handling your application, there are two main routes:

  1. Submit a webform request to IRCC. You can contact IRCC directly through their webform and ask them to confirm which office is processing your file.

  2. Wait for your Procedural Fairness / Portal Progress Report (PPR). The office assigned to your application is often shown there once it updates, so if you're not in a hurry, this will surface the information without you needing to ask.

  3. If your file is being handled by a specific regional office (e.g. a visa office tied to your application stream), you can sometimes email that office directly to request a status or confirmation — for example, applicants whose files route through the Singapore office have used spore.immigration@international.gc.ca and generally received a response.


Which route makes sense depends on urgency: use the webform or a direct regional email if you need an answer soon, otherwise the PPR will usually show it in time.

Dos, Don'ts & Tips

  • Do: Use IRCC's webform if you need to actively confirm which office has your file, rather than guessing.
  • Tip: Check your Procedural Fairness/Progress Report — the processing office is often listed there once your file updates.
  • Tip: If your case routes through a specific regional office, emailing that office directly can get a response, but confirm the correct address for your application stream first.

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