A new PR arrived in April and, when applying for a Social Insurance Number, was told there was an issue because the immigration officer had failed to save their landing information. Documents were rescanned and sent to IRCC, but after 6 weeks nothing had updated and the call centre couldn't give a timeline.
What the thread recommended:- Return to your port of entry (or a nearby CBSA/IRCC office) in person with your COPR and passport, rather than only waiting on the webform/call centre. Several members described the same landing-record glitch and said going back in person got it resolved within a few days.
- If you landed at a Greater Toronto Area airport, Pearson or the IRCC office in Etobicoke were mentioned as places that could help directly.
- This appears to be a known, recurring glitch — several members reported the exact same issue (officer stamped the COPR but didn't confirm it in the system), so it's not unusual and has a fairly reliable in-person fix.
The practical takeaway: if your landing record didn't save properly and your SIN application is stuck, don't just wait on IRCC to fix it remotely — go back to your port of entry with your COPR and passport to get the record corrected in person.