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IRCC asking for new photos after landing — what does it mean and what to do

Canada • Permanent Resident • immigration 0 views
By VisaBuddies Communityvia community — compiled from public visa forums

Documents Needed

  • Passport-style photos meeting IRCC specifications

    Must follow IRCC's exact photo specifications (size, background, pose); resubmission is required if the original photos submitted for COPR didn't meet the requirements.

Step-by-Step

If you land in Canada and IRCC later emails asking you to send new photos, group members explained this is IRCC flagging that the photos originally submitted with your Confirmation of Permanent Residence (COPR) application didn't meet the required specifications — even if they were accepted at the time of submission.

What to do:
  1. Read the letter carefully — it will specify exactly what was wrong with the previous photos (e.g., size, background, or pose issues).

  2. Take new photos that strictly follow IRCC's official photo specifications.

  3. Submit the corrected photos through the method specified in the letter (usually your online account or the address given).


This is a common, fixable request — it does not mean your PR status is at risk, just that the photo requirement needs to be satisfied before your PR card can be produced.

Dos, Don'ts & Tips

  • Do: Re-read the IRCC letter closely — it states the specific photo requirement that wasn't met.
  • Tip: Use a photo studio familiar with IRCC/Canadian visa photo specs to avoid a second rejection.

Have a question about this? Join the discussion.

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