A new PR landed 13 May 2023, saw their card application approved 9 June, linked it to GCKey — status 'Your document is valid' — and then nothing arrived. The thread lays out how to trace a missing PR card:
- Read the status correctly. 'Your document is valid' means the PR document/approval is in order — it is not the dispatch confirmation. When the card is actually mailed, the status changes to an explicit 'card dispatched' message. If you don't see 'dispatched', the card most likely hasn't been mailed, rather than lost in the post.
- Call IRCC — via the right queue. Phone the regular PR application line and ask to be transferred to the PR-card team; they can tell you whether the card was printed or dispatched.
- The underrated fast path: your local MP's office. Raising an enquiry through your Member of Parliament's constituency office typically returns the exact file status within 7–10 days — faster than ordering GCMS notes, which take 15+ days and only show a snapshot.
- GCMS notes are the last resort for a detailed paper trail if the above fails.
Bonus context from the replies: a 'ghost update' (a status touch with no visible change) often means the card has been printed, with the dispatch notice following within a few days.