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PR card shows the wrong landing city (e.g. Calgary instead of Vancouver)? How to fix it

Canada • Permanent Resident • immigration 0 views
By VisaBuddies Communityvia community — compiled from public visa forums

Documents Needed

  • eCoPR

    Check the electronic Confirmation of Permanent Residence — the office listed on it can differ from where you physically landed.

  • IRCC web form

    Used to formally request a correction to your PR card details.

Step-by-Step

It's a common surprise: your PR card lists a "place of landing" that doesn't match the city where you actually completed landing.

What group members advised:
  1. It's usually a paperwork/processing detail, not an error in your status. If you got PR through the eCoPR portal process, the eCoPR can be issued by an IRCC office in a different city than where you physically landed — the office of issuance and your actual landing location aren't always the same thing.

  2. Check your eCoPR first to understand why a different city appears — this often explains the mismatch without anything being wrong.

  3. If it's genuinely incorrect, raise an IRCC web form to request a correction, or call IRCC directly to ask them to fix the record.


The practical takeaway: don't panic — first confirm via your eCoPR whether the listed city is simply the issuing office, and only escalate through a web form or a call to IRCC if the landing location itself is factually wrong.

Dos, Don'ts & Tips

  • Tip: Check your eCoPR before assuming the PR card is wrong — the issuing office and your physical landing city can legitimately differ.
  • Do: If the record really is incorrect, submit an IRCC web form or call IRCC to request a correction.
  • Don't: Don't assume a mismatched landing city automatically means a problem with your PR status.

Have a question about this? Join the discussion.

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