A member's SDS application, with biometrics completed and updated, had no further movement on medicals — while a friend who applied two weeks later already had their medicals updated. They asked whether to raise a webform or take some other action.
What the thread suggested:- Processing order within SDS isn't strictly first-in-first-out — one applicant's file moving faster than another's, even with a later application date, doesn't necessarily indicate a problem with your file.
- Members generally recommended waiting rather than immediately raising a webform, since updates were described as happening "automatically" over time, without needing intervention at this early a stage.
- The actual wait time before an update can't be reliably predicted — members were candid that it might be a matter of days or weeks, with no consistent pattern to point to.
The practical takeaway: if your SDS medical/biometric status seems stuck while others who applied later have moved ahead, that's not necessarily unusual — give it more time before raising a webform, since processing order isn't strictly sequential and there's no reliable way to predict exactly how long an update will take.